Common calls
- New and returning patients
- Reschedules and cancellations
- Opening hours and fee questions
All allied health clinicsGP clinics
AI reception for GP clinics with constant phone demand.
Arcline answers routine patient calls, handles appointment enquiries, and helps your reception team stay focused on patients already in the clinic.
Zero missed calls
Answers 24/7
Integrations
Works with your clinic software, reliably.
Arcline reads live availability, follows booking rules, and updates the practice systems your clinic already uses.
Updates real-timeBuilt for healthcare workflows
Built around your front desk
Routine calls handled with your clinic rules.
What Arcline does
- Captures caller intent clearly
- Books routine consults
- Escalates clinical or urgent calls
Same product, specialty-specific setup.
Each page uses the same Arcline workflow, then changes the wording and setup context for the clinic type.
FAQ
A few questions clinics ask before switching on.
Can Arcline answer calls for gp clinics?
Yes. Arcline is configured around your services, appointment types, locations, opening hours, fees, and escalation rules.
Can it book directly into our calendar?
Yes, where the practice-management integration is available. Arcline checks live availability and follows your booking rules before creating or changing appointments.
What happens if a patient needs clinical help?
Arcline does not make clinical decisions. It transfers the call or takes a clear message when the enquiry needs your team.
Can we start with after-hours calls only?
Yes. Many clinics start after hours first, then expand to overflow or daytime support once the setup has been reviewed.
Built for real clinics
Not another generic AI assistant
GP clinics need more than a voice bot. Arcline is set up around front-desk workflows, booking rules, patient questions, and clear clinical boundaries.
Understands appointment types and practitioner rulesHandles routine questions before your team is interruptedEscalates sensitive calls instead of pretending to diagnoseCreates useful handover notes when a human needs context
Healthcare-grade
World-class security and compliance.
Arcline is built around the privacy, security, and workflow standards health clinics need when patient information moves through calls, bookings, and practice-management systems.
Clinical-grade encryption
Calls, booking details, and patient context are handled with secure infrastructure.
Clear escalation boundaries
Clinical judgement stays with your team. Arcline handles reception workflows and escalates when needed.
GP clinics
Try Arcline with your clinic calls for two weeks.
Start with after-hours or overflow calls, review the transcripts and bookings, then decide how much of reception Arcline should handle.