New allied health enquiries
From new patient appointment or enquiry requests to first-visit questions, give new callers the right next step.
Built for allied health clinics
AI receptionist for allied health clinics.
Arcline fits around your clinic rules, answers routine questions, and hands over calls that should stay with your team.
Watch demo
Book a call to see if Arcline is right for your business — your first step to getting set up.
- 14 days free
- Setup included
- Australian team
Connected to your practice
Your next patientAllied health appointment
Your clinic. Your rules.Booked, answered or handed over.
2,000+clinic call hours each month
Trusted across Arcline's clinic network
24/7phone coverage available
Choose when Arcline answers for you
14 daysto try Arcline free
No card required. No lock-in contract.
More time for the patient in front of you.
The allied health front desk
More disciplines should not mean more phone pressure.
A multidisciplinary clinic can receive very different enquiries through the same phone number. Arcline uses your service list, practitioner rules and locations to guide routine calls, while requests that need specialist knowledge stay with your team.
- Across multiple services
- When reception is at capacity
- Beyond opening hours
Everyday calls, taken care of
One calmer front desk. Across every service.
An AI phone answering service built around how your allied health clinic actually works.
The right follow-up, booked
Discipline-specific follow-up requests follow your appointment types, visit lengths and practitioner availability.
Answers approved by you
Service availability across your disciplines. Location, fee and referral information. Your information, shared consistently.
Reception beyond opening hours
Help callers book or leave a useful enquiry in the evenings, on weekends and on public holidays.
A person when it matters
Clinical questions, sensitive enquiries and exceptions follow your clinic's handover instructions.
In your clinic
Three calls. Three useful next steps for allied health.
See how routine enquiries can become an appointment, an answer or a clear handover.
Patient callExample
Patient: I would like to book an appointment but am not sure which service to ask for.
ArclineEnquiry routed appropriately
Clinical service selection stays with your team where needed
Configured for your practice
Your calendar has rules. Arcline follows them.
A virtual receptionist for allied health needs more than a list of available times. We configure the service, practitioner and appointment details that keep your diary useful.
- 01
Map each service to the correct discipline and practitioner.
- 02
Keep appointment durations and location rules distinct.
- 03
Define handovers for funding, intake and clinical questions.
Your booking setupClinic approved
Appointment pathways
New patient appointment or enquiryNew patient pathway
Discipline-specific follow-upExisting patient pathway
Multi-location booking requestExisting patient pathway
Illustrative setup · your team approves the rules
After-hours phone answering
Your doors close. Patient enquiries keep coming.
Patients often call once their own day is over. Arcline can cover your allied health clinic's evening, weekend and overflow calls, using the same approved information and booking rules as daytime reception.
Live appointment availabilityUseful context for the morning
Set the hours, transfer destinations and fallback process with our team. A caller can reach an approved next step while your reception staff are offline.
Practice software integrations
From the phone call straight to your calendar.
Keep using the software your allied health team already knows. Arcline checks availability and writes approved appointment changes into your connected practice system.
Live diary updatesYour booking rules
Visibility for your team
Every call leaves a clear next step.
Bookings, written transcripts and follow-up context help reception see what happened—and what needs their attention.
John Smith
Booked appointment
Practitioner: Alex Taylor
John Smith
Rescheduled appointment
Practitioner: Alex Taylor
John Smith
Cancelled appointment
Practitioner: Alex Taylor
John Smith
Answered a question
Practitioner: Alex Taylor
Illustrative call records · Your team sees the details behind every outcome.
See the outcome
Booked, answered, transferred or a message for your team.
Read the context
Written transcripts help reception pick up the conversation.
Review the exceptions
Follow up on the enquiries that need a person.
An Arcline customer story
A real clinic. A clearer picture of the impact.
At Midland Physiotherapy Center, Arcline supported around 11,900 appointment bookings over a 246-day reporting period.
Read the Midland case study~11,900appointments booked
26.4%of calls came after hours
One physiotherapy clinic's reported results, 10 January–12 September 2026. Results vary by clinic.
Outbound calling · rolling out
Helping patients take the next step, too.
We are rolling out outbound workflows for appointment reminders and appropriate patient follow-up.
Keep upcoming visits on track.
Reminder calls can help confirm attendance and flag appointment changes for your team.
Bring approved follow-ups back into view.
Reach patients who are due for a clinic-approved review or follow-up, with your team's consent and contact rules.
Outbound availability and workflows are confirmed with your clinic during rollout.
Human judgement stays with your team
Useful automation. Clear boundaries.
Arcline supports your front desk with approved information and appointment administration. Your practitioners keep the clinical decisions, and your reception team keeps a clear path to the calls that need a person.
Clinic-approved answers
Your services, fees and preparation information shape what Arcline can say.
A defined human handover
Agree transfer instructions and fallback arrangements before calls go live.
Written call context
Review transcripts and enquiries so your team can follow up with the relevant details.
A supported start
Try it for 14 days. Decide from real calls.
Our Perth team sets up your allied health workflows with you. Start after hours, review the calls, then expand coverage together.
We configure appointment types, approved answers and handovers with your team.
Use calls that would otherwise reach voicemail to tune Arcline to your practice.
Review the workflow and let Arcline support your reception team during clinic hours.
Watch demo
Book a call to see if Arcline is right for your business — your first step to getting set up.
No card required · Setup included · No lock-in contract
allied health reception FAQs
The questions worth asking.
A closer look at bookings, practice software and the way Arcline supports your allied health team.
What is an AI receptionist for allied health clinics?
An AI receptionist answers routine patient calls and supports appointment administration for allied health clinics. Arcline uses your approved information, booking rules and connected practice calendar. It can book appointments, manage changes and record enquiries, while clinical decisions remain with your team.
Can one AI receptionist support a multidisciplinary clinic?
Yes. Arcline can use distinct service, practitioner and appointment rules within a shared reception workflow. We configure the disciplines and locations your clinic offers, with clear handovers for enquiries that require specialist knowledge.
Can Arcline manage bookings across clinic locations?
We configure the locations and practitioner availability supported by your practice system. Arcline can check a patient's location preference and the appropriate service, then follow your approved booking process.
What if a caller does not know which allied health service they need?
Arcline can share the service descriptions your clinic has approved, but it does not diagnose or recommend a clinical pathway. If selecting a service requires professional judgement, it records the enquiry or transfers the call to your team.
Which practice software can our allied health clinic use?
Arcline integrates with PracSuite, Cliniko and Nookal. It checks live availability and updates approved bookings, reschedules and cancellations in your practice system. Our team confirms your software, services and workflow requirements during the discovery call.
Can we start with after-hours calls only?
Yes. The 14-day free trial can start with after-hours calls in week one, so we can tune Arcline using your clinic's real enquiries. In week two, it can take daytime calls as well. You choose coverage hours, escalation instructions and fallback arrangements with our team.
Will Arcline replace our receptionist?
Arcline can work alongside your existing reception team, taking routine calls, overflow and after-hours enquiries. Your staff continue to handle the patient-facing work, exceptions and decisions that need a person. You decide how much phone coverage to hand over.
How do setup and the free trial work?
Our team handles setup with your clinic, including appointment types, approved FAQs, practitioner rules and handovers. The trial is 14 days free, with no card required and no lock-in contract. We review the calls and workflow with you before you decide to continue.
For your allied health clinicA calmer front desk
A calmer front desk
starts with one call.
Tell us how your clinic works. We will show you where Arcline can help.
Watch demo
14 days free. A local team by your side.Book a call to see if Arcline is right for your business — your first step to getting set up.