Owner visibility
See what happenedon the phones withoutasking reception.
Arcline gives owners a clear view of call outcomes: what patients asked for, which appointments were booked, which questions were answered and which calls were handed to the team.
Transparent and secure
Call data is private, secure, and only visible to authorised team members.
Owner dashboardCall outcomes
Booked
Rescheduled
Cancelled
Answered
Message taken
Escalated
Call categories
New enquiry
Existing patient
Funding question
Practitioner request
Location question
After-hours call
Owner insights
Common patient questions
Peak call periods
After-hours demand
Calls that needed human handover
Recent call summaries
Booking requestNew patient - Initial consultBooked
Policy questionCancellation policy - FeesAnswered
Human handoverComplex funding questionEscalated
Upcoming appointments
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