Patient calls
A patient calls your clinic with a question, a booking request, or a change they need made.
Ai receptionist for Pracsuite
The only Ai receptionist integrated with Pracsuite
Arcline answers every call, books directly into PracSuite in real time, and handles reschedules and after-hours enquiries, all without adding staff.
Answers every call
Books in real time
Works 24/7
Your calendar updated
Your PracSuite calendar, filled without the phone tag.
Arcline handles the flow
Arcline answers FAQs, checks live availability, and follows your clinic rules while the patient is on the call.
PracSuite updates
The booking lands in your PMS in real time. No double bookings, no phone tag, and no manual work.
Try Arcline free for 14 days
See Arcline answer calls and book into PracSuite before you commit.
No commitment, no credit card. We handle the PracSuite integration. Your team runs a single calibration session. You're live.
- Free 14-day trial, no card required
- PracSuite integration included
- You keep your existing phone number
- Cancel any time, no lock-in contracts
Arcline makes sure you
Answer every patient call without lifting a finger.
Answers patient questions
"Do you bulk bill?" "Where is parking?" "What happens at a first visit?" Arcline answers correctly every time.
Sounds like a real person
Natural Australian voice. Patients say it sounds real. Built for Australian ears.
Books straight into your calendar
Arcline reads your live availability. It creates, reschedules, and cancels appointments instantly. No manual work.
Hands off to your team when needed
For clinical or sensitive calls, Arcline transfers the call or takes a detailed message.
Ready this week
Connect PracSuite and stop missing patient calls.
Arcline answers every call, books straight into your calendar, and gives your team a summary of what happened.
FAQ
Things you're probably wondering.
A few things clinics ask before going live with PracSuite, including how setup works, what happens on sensitive calls, and how patient data is handled.
Does Arcline book directly into the calendar?
Yes. Arcline reads live availability and creates, reschedules, or cancels appointments in real time.
Do we need to hire or train new staff?
No. Our team sets up your booking rules, services, prices, and FAQs before anything goes live.
What happens when a call needs a human?
For clinical or sensitive calls, Arcline transfers the call or takes a detailed message for your team.
Can patients call after hours?
Yes. Arcline answers day and night, so patients can still get help and book appointments after your reception desk is closed.
Is patient data handled securely?
Yes. Arcline is built for healthcare workflows, keeps patient information tightly scoped to reception tasks, and is designed to align with clinic privacy and compliance requirements.