New exercise physiology enquiries
From initial exercise physiology assessment requests to first-visit questions, give new callers the right next step.
Built for exercise physiology clinics
AI receptionist for exercise physiologists.
Arcline helps patients book the right pathway, handles routine clinic questions, and keeps your calendar up to date.
Watch demo
Book a call to see if Arcline is right for your business — your first step to getting set up.
- 14 days free
- Setup included
- Australian team
Connected to your practice
Your next patientExercise physiology initial consult
Your clinic. Your rules.Booked, answered or handed over.
2,000+clinic call hours each month
Trusted across Arcline's clinic network
24/7phone coverage available
Choose when Arcline answers for you
14 daysto try Arcline free
No card required. No lock-in contract.
More time for the patient in front of you.
The exercise physiology front desk
You are supervising a session. The next enquiry cannot wait.
Exercise physiology teams balance assessments, supervised sessions and program reviews. Arcline gives appointment enquiries and routine admin calls a clear pathway, while you stay focused on the patient and program in front of you.
- During supervised sessions
- Between assessments
- After the clinic closes
Everyday calls, taken care of
Keep people moving. Keep your diary organised.
An AI phone answering service built around how your exercise physiology clinic actually works.
The right follow-up, booked
Individual follow-up session requests follow your appointment types, visit lengths and practitioner availability.
Answers approved by you
Referral and plan-managed admin enquiries. First-assessment preparation and session fees. Your information, shared consistently.
Reception beyond opening hours
Help callers book or leave a useful enquiry in the evenings, on weekends and on public holidays.
A person when it matters
Clinical questions, sensitive enquiries and exceptions follow your clinic's handover instructions.
In your clinic
Three calls. Three useful next steps for exercise physiology.
See how routine enquiries can become an appointment, an answer or a clear handover.
Patient callExample
Patient: I would like to arrange an exercise physiology assessment.
ArclineAssessment pathway selected
Appointment type and practitioner availability checked
Configured for your practice
Your calendar has rules. Arcline follows them.
A virtual receptionist for exercise physiology needs more than a list of available times. We configure the service, practitioner and appointment details that keep your diary useful.
- 01
Match initial assessments and reviews to the right duration.
- 02
Apply practitioner, location and service availability.
- 03
Collect referral and funding details for your team to confirm.
Your booking setupClinic approved
Appointment pathways
Initial exercise physiology assessmentNew patient pathway
Individual follow-up sessionExisting patient pathway
Clinic-approved program reviewExisting patient pathway
Illustrative setup · your team approves the rules
After-hours phone answering
Your doors close. Patient enquiries keep coming.
Patients often call once their own day is over. Arcline can cover your exercise physiology clinic's evening, weekend and overflow calls, using the same approved information and booking rules as daytime reception.
Live appointment availabilityUseful context for the morning
Set the hours, transfer destinations and fallback process with our team. A caller can reach an approved next step while your reception staff are offline.
Practice software integrations
From the phone call straight to your calendar.
Keep using the software your exercise physiology team already knows. Arcline checks availability and writes approved appointment changes into your connected practice system.
Live diary updatesYour booking rules
Visibility for your team
Every call leaves a clear next step.
Bookings, written transcripts and follow-up context help reception see what happened—and what needs their attention.
John Smith
Booked appointment
Practitioner: Alex Taylor
John Smith
Rescheduled appointment
Practitioner: Alex Taylor
John Smith
Cancelled appointment
Practitioner: Alex Taylor
John Smith
Answered a question
Practitioner: Alex Taylor
Illustrative call records · Your team sees the details behind every outcome.
See the outcome
Booked, answered, transferred or a message for your team.
Read the context
Written transcripts help reception pick up the conversation.
Review the exceptions
Follow up on the enquiries that need a person.
An Arcline customer story
A real clinic. A clearer picture of the impact.
At Midland Physiotherapy Center, Arcline supported around 11,900 appointment bookings over a 246-day reporting period.
Read the Midland case study~11,900appointments booked
26.4%of calls came after hours
One physiotherapy clinic's reported results, 10 January–12 September 2026. Results vary by clinic.
Outbound calling · rolling out
Helping patients take the next step, too.
We are rolling out outbound workflows for appointment reminders and appropriate patient follow-up.
Keep upcoming visits on track.
Reminder calls can help confirm attendance and flag appointment changes for your team.
Bring approved follow-ups back into view.
Reach patients who are due for a clinic-approved review or follow-up, with your team's consent and contact rules.
Outbound availability and workflows are confirmed with your clinic during rollout.
Human judgement stays with your team
Useful automation. Clear boundaries.
Arcline supports your front desk with approved information and appointment administration. Your practitioners keep the clinical decisions, and your reception team keeps a clear path to the calls that need a person.
Clinic-approved answers
Your services, fees and preparation information shape what Arcline can say.
A defined human handover
Agree transfer instructions and fallback arrangements before calls go live.
Written call context
Review transcripts and enquiries so your team can follow up with the relevant details.
A supported start
Try it for 14 days. Decide from real calls.
Our Perth team sets up your exercise physiology workflows with you. Start after hours, review the calls, then expand coverage together.
We configure appointment types, approved answers and handovers with your team.
Use calls that would otherwise reach voicemail to tune Arcline to your practice.
Review the workflow and let Arcline support your reception team during clinic hours.
Watch demo
Book a call to see if Arcline is right for your business — your first step to getting set up.
No card required · Setup included · No lock-in contract
exercise physiology reception FAQs
The questions worth asking.
A closer look at bookings, practice software and the way Arcline supports your exercise physiology team.
What is an AI receptionist for exercise physiologists?
An AI receptionist answers routine patient calls and supports appointment administration for exercise physiology clinics. Arcline uses your approved information, booking rules and connected practice calendar. It can book appointments, manage changes and record enquiries, while clinical decisions remain with your team.
Can Arcline book exercise physiology assessments and reviews?
Yes. Your initial assessments, follow-up visits and program reviews can each have their own appointment type and duration. Arcline follows those definitions and checks which practitioners and locations offer the service.
Can it handle referral or plan-managed enquiries?
Arcline can collect the admin details and share your approved billing process. Eligibility, rebate and funding decisions stay with your team. Enquiries outside the approved information are logged for a human follow-up.
Does Arcline advise patients about exercise programs?
No. It supports reception tasks and clinic-approved preparation information. Exercise advice, program changes and suitability decisions are directed to the exercise physiologist or clinic team.
Which practice software can our exercise physiology clinic use?
Arcline integrates with PracSuite, Cliniko and Nookal. It checks live availability and updates approved bookings, reschedules and cancellations in your practice system. Our team confirms your software, services and workflow requirements during the discovery call.
Can we start with after-hours calls only?
Yes. The 14-day free trial can start with after-hours calls in week one, so we can tune Arcline using your clinic's real enquiries. In week two, it can take daytime calls as well. You choose coverage hours, escalation instructions and fallback arrangements with our team.
Will Arcline replace our receptionist?
Arcline can work alongside your existing reception team, taking routine calls, overflow and after-hours enquiries. Your staff continue to handle the patient-facing work, exceptions and decisions that need a person. You decide how much phone coverage to hand over.
How do setup and the free trial work?
Our team handles setup with your clinic, including appointment types, approved FAQs, practitioner rules and handovers. The trial is 14 days free, with no card required and no lock-in contract. We review the calls and workflow with you before you decide to continue.
For your exercise physiology clinicA calmer front desk
A calmer front desk
starts with one call.
Tell us how your clinic works. We will show you where Arcline can help.
Watch demo
14 days free. A local team by your side.Book a call to see if Arcline is right for your business — your first step to getting set up.