Patient calls
A patient calls your clinic with a question, a booking request, or a change they need made.
Stop missing bookings. Arcline answers every call and books straight into your calendar. Day and night. No new hires.

A patient calls your clinic with a question, a booking request, or a change they need made.
Arcline answers FAQs, checks live availability, and follows your clinic rules while the patient is on the call.
The booking lands in your PMS in real time. No double bookings, no phone tag, and no manual work.
No commitment, no credit card. We handle the Nookal integration. Your team runs a single calibration session. You're live.
"Do you bulk bill?" "Where is parking?" "What happens at a first visit?" Arcline answers correctly every time.
Natural Australian voice. Patients say it sounds real. Built for Australian ears.

Arcline reads your live availability. It creates, reschedules, and cancels appointments instantly. No manual work.
For clinical or sensitive calls, Arcline transfers the call or takes a detailed message.
Arcline answers every call, books straight into your calendar, and gives your team a summary of what happened.
A few things clinics ask before going live with Nookal, including how setup works, what happens on sensitive calls, and how patient data is handled.
Yes. Arcline reads live availability and creates, reschedules, or cancels appointments in real time.
No. Our team sets up your booking rules, services, prices, and FAQs before anything goes live.
For clinical or sensitive calls, Arcline transfers the call or takes a detailed message for your team.
Yes. Arcline answers day and night, so patients can still get help and book appointments after your reception desk is closed.
Yes. Arcline is built for healthcare workflows, keeps patient information tightly scoped to reception tasks, and is designed to align with clinic privacy and compliance requirements.