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Pricing

50 cents per minute

Usage-based AI reception in AUD. No setup fees, no lock-in contracts, and enterprise options above 20,000 minutes per month.

Pay for outcomes, not access

No seat licences. No clinic tiers. No paying for software that sits unused. Just handled calls.

Simple usage pricing,
no surprises.

  • 50 cents per minute, billed on actual usage
  • No setup fees and no lock-in contracts
  • PracSuite integration included
  • After-hours, overflow, bookings, and common patient questions
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INCLUDED IN EVERY PLAN

Everything busy clinics need from day one

AI call answering

Answers routine patient calls when reception is busy or closed.

PMS booking

Books appointments into your connected clinic calendar.

Reschedules & cancellations

Updates bookings while respecting your clinic rules.

Clinic-approved answers

Responds using your approved information and policies.

Rules-based setup

Configured around practitioners, locations and appointment types.

Human handover

Transfers or summarises calls that need your team.

Call summaries

Leaves clear context for reception when follow-up is needed.

Overflow & after-hours

Keeps the phone channel moving outside normal coverage.

Owner visibility

Shows outcomes, categories and calls that needed handover.

Works with your clinic software

PracSuiteClinikoNookal
FAQ

A few questions we hear a lot.

The basics

What is Arcline?

Arcline is an AI receptionist for healthcare clinics. It answers calls, handles common reception work, and books into supported systems.

What does Arcline actually do?

It answers patient calls, checks booking rules, handles routine questions, and escalates anything that needs a person.

What kind of clinics is Arcline built for?

Arcline is built for busy healthcare clinics, including physio, chiro, allied health, dental, and similar appointment-based teams.

Is Arcline an Australian company?

Yes. Arcline is built for Australian clinics, with the team based in Perth, Western Australia.

Pricing

How much does Arcline cost?

Arcline is 50 cents per minute in AUD, billed only on the call time Arcline actually handles.

Do you have a monthly minimum or subscription fee?

No. Pricing follows actual usage, so quieter months are not padded by a fixed subscription.

What happens if we go over a certain volume?

Clinics above 20,000 minutes per month can use an enterprise option with pricing shaped around their volume.

Are there setup or onboarding fees?

No. Setup is included, and there are no setup fees, onboarding fees, or per-seat fees.

The free trial

Is there a free trial?

Yes. Arcline can be trialled before rollout so your team can see how it handles real clinic calls.

How does the two-week trial work?

The trial starts with a guided setup, then Arcline handles agreed call flows while the team reviews outcomes.

Integrations

Does Arcline integrate with PracSuite?

Yes. Arcline supports PracSuite for live booking workflows and call context.

Does Arcline work with Cliniko?

Yes. Arcline supports Cliniko for supported booking, reschedule, and cancellation workflows.

COMPARE YOUR OPTIONS

Generic AI vs receptionist vs Arcline AI.

Built for clinic calls, PMS bookings, approved answers and safe handover.

Generic AI

General-purpose automation

Cheap to start, risky in practice

  • Does not integrate with your PMS
  • Not developed for health-clinic workflows
  • Can give incorrect or unapproved answers
  • Cannot follow practitioner booking rules
  • Poor escalation for clinical or urgent calls

Receptionist

Human front desk support

High touch, limited capacity

  • Great for complex patient conversations
  • Still gets overloaded by routine calls
  • Missed calls during busy periods or after hours
  • Manual booking, reschedule and callback work
  • Hard for owners to see call patterns clearly

Arcline AI

AI receptionist for health clinics

BEST FIT FOR BUSY CLINICS

Built around your clinic rules

  • Checks live PMS availability
  • Books, reschedules and cancels appointments
  • Uses clinic-approved information only
  • Follows practitioner, location and funding rules
  • Hands over when a person is needed
PracSuiteClinikoNookal
Ready when your clinic is

Start with a free two-week trial then decide after that

We will help configure your clinic rules, supported software, and handover flow before anything goes live.

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